Service blueprints are used to depict what the ideal patient journey looks like and identify ways to improve it for […]
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Unlocking greater access to care with a digital front door
Today, the digital front door is no longer just a buzzword, it is now more than just a good-to-have; it has become a necessity. Using technology, digital front doors engage patients during their healthcare journey while bringing value to both patients and clinicians.
[Anti-] Transformers: “Leaders in disguise”
Innovation is the power that leaders need to drive businesses forward. However, regulatory and status quo challenges within healthcare as well as some leaders themselves are making it harder for those trying to embark on a digital transformation journey.
The most powerful features of an appointment scheduling solution
Automated appointment scheduling is the step forward for healthcare providers seeking technology to increase the quality and efficiency of their services.
The benefits of an appointment scheduler for your healthcare practice
Let’s face it, booking healthcare appointments online has become the new norm as patients no longer wish to wait on the phone. This has forced more and more healthcare providers to transition from using paper diaries to using online appointment scheduling.
What should you look for when choosing a technology partner?
As your business grows, so will your technological needs. Healthcare organisations have learnt to use technology-enabled solutions to explore new ways to deliver patient care and streamline their internal operations.
Patient ID check – an important privacy standard
The necessity for accurate patient identification and authentication has become increasingly important.
Move fast, break things – just not confidentiality
In a sector now hungry for even greater reserves of highly sensitive health data, what could we be doing more to protect patients? Most healthcare organisations need to carefully review and update their cybersecurity policies. The policies should reflect current risk behaviours and include guidance on using external providers. Policies should go beyond being drafted and agreed, but implemented with rigour.
Moving healthcare into the digital age
Digital transformation allows healthcare providers to stay up to date with ever-changing patient needs and …
5 ways to unite over a GP crisis
The current focus of discontent appears to be the mass adoption of remote consulting and reports of patients experiencing…
