Thank you for choosing to be part of our community at Select E-Commerce Limited t/a MyPulse (“Company”. “We”,”us” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to personal information, please contact our Data Protection Officer Hannah O’Hara by emailing hannah.ohara@mypulse.ai
This policy sets out how we process any personal data we collect from you, or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. These say that the personal information we collect from you must be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
- Relevant to the purposes we have told you about and limited only to those purposes
- Accurate and kept up to date
- Kept only as long as necessary for the purposes we have told you about
- Kept securely
Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit our site. By visiting www.mypulse.ai you are accepting and consenting to the practices described in this policy.
What information do we collect?
We collect personal information that you voluntarily provide to us by filling in forms on our website. This includes information you provide when you submit a contact us form or a job application form. The information you give us may include your name, address, email address and phone number.
We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website.
Providing personal data to others
We may disclose your personal data to any member of our group of companies (this means our investors, our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental request, a judicial proceeding, court order, legal process or regulator.
How do we use your information?
Your personal details could be used to provide you with information about our services as well as assisting us in customising the MyPulse website to your preferences.
We use your information to:
- enable us to supply you with the information you have requested through the MyPulse website forms
- ensure that content from the website is presented in the most effective manner for you and for your computer
- administer, support, improve and develop the MyPulse website. Please see the Cookies section below for more information.
- maintain a contract we have with you, such as a job application form or any other service you wish to access
Data retention
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements. Details of retention periods for different aspects of your personal information are available in our retention policy.
Enquiries will be retained for a minimum period of 1 year following the date of enquiry, and for a maximum period of 10 year following date of enquiry.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Our company uses cookies so that we recognise you on our website and remember your previously selected preferences. We also use cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address.
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
Your rights in respect to personal information
Our company would like to ensure you are fully aware of your data protection rights. Every user is entitled to the following:
The right to access- You have the right to request MyPulse for copies of your personal data.
The right to rectification- You have the right to request MyPulse to correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.
The right to erasure- You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided such as the exercise by another consumer of his or her rights to free speech, our compliance requirements resulting from legal obligation or any processing that may be required to protect against legal activities.
The right to restrict processing- You have the right to request that MyPulse restricts the processing of your personal data, under certain conditions.
The right to object processing- You have the right to object to our company’s processing of your personal data, under certain conditions.
The right to data portability- You have the right to request we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
The right to withdraw consent- In the limited circumstances where you have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact, Data Protection Officer, Hannah O’Hara (hannah.ohara@mypulse.ai). Once we have received notification that you have withdrawn your consent we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Changes to our privacy policy
We reserve the right to update this privacy policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Data Protection Officer
We have appointed a data protection officer (DPO) to oversee compliance with this privacy policy. If you have any questions about this privacy policy or how we handle your personal information, please contact the DPO at hannah.ohara@mypulse.ai. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
How to contact us
This website is owned and operated by Select E-Commerce Limited t/a MyPulse.
We are registered in England and Wales under registration number 13115196, and our registered office is at Bridge House, 12 Market Street, Glossop, Derbyshire, United Kingdom, SK13 8AR.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our Data Protection Officer Hannah O’Hara (hannah.ohara@mypulse.ai)